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Free Expedited Shipping on all orders over $250 within Canada
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SHIPPING POLICY

 

Pricing 
  • FREE EXPEDITED shipping on all orders over $250
  • $18 flat rate EXPEDITED shipping on all orders under $250
  • $12 flat rate upgrade to EXPRESS shipping for all orders
  • $27 flat rate EXPRESS shipping on all orders under $250
*Expedited
  • Local – 1 business day
  • Regional – Up to 3 business days
  • National – Up to 8 business days (remote rural and northern locations may take longer)
*Express
  • Local – 1day
  • Regional – 1 business day
  • National – 2 business days (remote rural and northern locations may take longer)

Packaging 
  • All packages will come in discreet packaging.
  • No branding or information about the contents will be visible on the packaging.
  • Wrapped in a plastic tear proof bag with environmentally friendly packing peanuts to ensure your products arrive safely.

Locations
  • Canada wide shipping available.
  • We do not ship internationally – sorry!

Tracking
  • Once a shipping label is created you will receive a tracking number (Please make sure to check your spam/junk folder if you have not received a tracking number in your inbox).
  • If you do not get your package two days after the expected arrival date, contact us and we will file a trace with Canada Post.
  • If a trace is filed, Canada Post will conduct an investigation which can take up to 2-weeks to complete.
  • Once the package is located you should receive it a few days later.
  • If Canada Post is unable to locate your package we will send you a one-time replacement on that order, free of charge!

Disclaimer 
  • Shipping delays due to mail delivery interruptions are out of our control and will be assessed case by case.
  • The delivery days listed for Expedited and Express shipping are guidelines provided by Canada Post and are not guaranteed by Hush.
  • Expect possible shipping delays during busy online retail times (ie: Black Friday & Boxing Day etc).
  • If the shipping information provided by the customer is inaccurate and results in a package being returned, the customer is responsible for covering the cost of re-shipping ($18).