SHIPPING POLICY
Pricing
- FREE EXPEDITED shipping on all orders over $200
- $16 flat rate EXPEDITED shipping on all orders under $200
- $10 flat rate upgrade to EXPRESS shipping for all orders
*Expedited
- Local – 1day
- Regional – Up to 3 days
- National – Up to 7 days
*Express
- Local – 1day
- Regional – 1 day
- National – 2 days
Packaging
- All packages will come in discreet packaging
- No branding or information about the contents will be visible on the packaging
- Wrapped in a plastic tear proof bag with environmentally friendly packing peanuts to ensure your products arrive safely
Locations
- Canada wide shipping available
- We do not ship internationally – sorry!
Tracking
- Once a shipping label is created you will receive a tracking number (Please make sure to check your spam/junk folder if you have not received a tracking number in your inbox)
- If you do not get your package two days after the expected arrival date, contact us and we will file a trace with Canada Post
- If a trace is filed, Canada Post will conduct an investigation which can take up to 2-weeks to complete
- Once the package is located you should receive it a few days later
- If Canada Post is unable to locate your package we will send you a one-time replacement on that order, free of charge!
Disclaimer
- Shipping delays due to mail delivery interruptions are out of our control and will be assessed case by case
- If the shipping information provided by the customer is inaccurate and results in a package being returned the customer is responsible for covering the cost of re-shipping ($16)
